Can parents reply to circulars?

Yes. Unlike broadcast lists on a phone, replies come to the shared inbox where the office can answer and assign them.

Do we need parents' consent?

Yes. Awaaz records consent when contacts are imported, and parents can opt out at any time by replying STOP.

WhatsApp for schools, colleges and universities

Admissions enquiries, circulars and parent communication on one official WhatsApp number

How schools, colleges and universities use Awaaz for admission enquiries on WhatsApp, circulars and notices to parents and students, fee reminders and a shared inbox for the office.

The problem

Circulars go out on dozens of class WhatsApp groups run from teachers' personal phones. Parents' questions are scattered, admissions enquiries pile up in March, and the school has no record of what was sent to whom.

How Awaaz helps

One official number sends circulars, holiday notices and fee reminders to parents, tagged by class and section, without exposing anyone's personal number.
Parents' replies come to a shared inbox the office manages, with chats assigned to the right department.
The AI agent answers admission questions such as eligibility, fees, transport and documents, and passes campus visit requests to the admissions office.
WhatsApp Flows can collect admission enquiry details in a simple form inside WhatsApp.

What it looks like

Customer: Admission for class 1 for 2027-28 open?

AI agent: Yes, registrations for Class 1 (2027-28) are open until 15 January. The child should be 6 years old by 31 March 2027. Would you like to visit the campus? Our admissions office can arrange a tour.

Set it up

Connect the school's official WhatsApp number.
Import parents with class and section tags, with their consent.
Create templates for circulars and fee reminders.
Teach the AI agent your admission process and fee structure.

What changes

Circulars come from one official number, not personal phones.
The office has a record of every message and reply.
Admission questions are answered even after office hours.

Features used

Broadcasts by class tags · Shared inbox · AI agent · WhatsApp Flows · Approved templates

Questions

Can parents reply to circulars?: Yes. Unlike broadcast lists on a phone, replies come to the shared inbox where the office can answer and assign them.
Do we need parents' consent?: Yes. Awaaz records consent when contacts are imported, and parents can opt out at any time by replying STOP.

Start free trial Try it on your own WhatsApp number, free for 14 days.