# Awaaz

> Awaaz: WhatsApp team inbox, broadcasts and AI agent for businesses in India, on the official WhatsApp Business Platform.

Awaaz is a WhatsApp Business API platform for businesses in India: a shared team inbox, broadcasts and
campaigns, no-code workflows and an AI agent that answers customers on WhatsApp, on the number the business already
uses. It is built on Meta's official WhatsApp Business Platform by White Stripe Innovations Private Limited
(CIN U62099CH2025PTC046033), Plot No 361, Industrial Area Phase 1, Chandigarh 160002, India.

Who it is for: small and growing businesses that sell or support customers on WhatsApp, such as coaching
institutes, schools, clinics, D2C and Shopify brands, real estate, restaurants, salons, gyms, travel agencies,
dealerships, insurance advisors, B2B distributors and home services.

What it does:
- Team inbox: every WhatsApp chat in one place for the whole team, with assignment, teams, labels and notes. The
  WhatsApp Business app keeps working on the phone (coexistence), and up to six months of chats are imported.
  A business with several WhatsApp numbers gets all of them in the same inbox, with each chat showing its number,
  a filter for one number, and a choice of which numbers each teammate sees.
- AI agent: answers customers from the business's own chats, documents and website, reads pictures customers send,
  knows the business's recent broadcasts, and hands chats to a person when it should.
- Broadcasts and campaigns: paced to WhatsApp's daily limits, follow-ups only to people who didn't read or reply,
  resend to failed.
- Workflows: welcome menus, keyword answers, business hours and away messages, without code.
- Commerce: Shopify and WooCommerce order updates, cash-on-delivery confirmation, abandoned cart reminders, catalog.
- Leads: Click-to-WhatsApp ad attribution, push to CRM or Google Sheets.
- Email, WhatsApp calling, API and webhooks, WhatsApp OTP login codes.
- Coming soon: Instagram DMs and comment to DM, LinkedIn lead forms, payment links.

Pricing: no per-message fee and no markup on Meta's rates; Meta bills WhatsApp conversation charges to the business
directly. 7-day free trial with every feature, including the AI agent, no credit card.

## Plans (INR)

- Essentials: ₹1,499 per month or ₹14,388 per year (unlimited conversations, contacts and team members).
- Growth: ₹2,500 per month or ₹24,000 per year (includes Agent Assist with 2,000 AI replies a month; unlimited conversations, contacts and team members).
- Growth + AI: ₹4,499 per month or ₹43,188 per year (includes the AI agent with 2,000 AI replies a month; unlimited conversations, contacts and team members).

## Links

- [Home](https://awaaz.one/): product overview, pricing and FAQ
- [Use cases](https://awaaz.one/use-cases): how businesses use Awaaz
- [Start a free trial](https://awaaz.one/signup)
- [Privacy policy](https://awaaz.one/privacy)
- [Terms](https://awaaz.one/terms)
- [Cancellation and refund policy](https://awaaz.one/refunds)

## Use cases

- [WhatsApp for coaching institutes and tuition centres](https://awaaz.one/use-cases/coaching-institutes): How coaching institutes and tuition centres in India use Awaaz to answer admission enquiries on WhatsApp, share batch timings and fees, send fee reminders and keep parents updated.
- [WhatsApp for kids' activity centres, gyms and play schools](https://awaaz.one/use-cases/kids-activity-centres): How kids' activity centres, gymnastics studios and play schools use Awaaz to book free trial classes on WhatsApp, promote events like birthday parties and workshops, and answer parents' questions about age groups and timings.
- [WhatsApp for clinics, hospitals and diagnostic labs](https://awaaz.one/use-cases/clinics-and-diagnostic-labs): How clinics, hospitals and diagnostic labs in India use Awaaz for WhatsApp appointment requests, test price enquiries, report-ready notices and visit reminders, with a shared inbox for the front desk.
- [WhatsApp for Shopify and D2C brands](https://awaaz.one/use-cases/shopify-d2c-brands): How Shopify, WooCommerce and D2C brands in India use Awaaz to send order confirmations, shipping updates and abandoned cart reminders on WhatsApp, confirm cash-on-delivery orders and answer 'where is my order'.
- [WhatsApp for real estate developers and brokers](https://awaaz.one/use-cases/real-estate): How real estate developers, brokers and channel partners in India use Awaaz to answer Click-to-WhatsApp ad leads, qualify buyers by budget and location, share brochures and schedule site visits.
- [WhatsApp for restaurants, cafes and cloud kitchens](https://awaaz.one/use-cases/restaurants-and-cloud-kitchens): How restaurants, cafes and cloud kitchens use Awaaz to handle table reservation requests on WhatsApp, share the menu and catalog, answer timing and location questions, and send offers to regular customers.
- [WhatsApp for salons, spas and clinics for skin and hair](https://awaaz.one/use-cases/salons-and-spas): How salons, spas, and skin and hair clinics use Awaaz to handle appointment requests on WhatsApp, answer service prices, send reminders and win back clients with offers.
- [WhatsApp for gyms, yoga and fitness studios](https://awaaz.one/use-cases/gyms-and-fitness-studios): How gyms, yoga studios and fitness centres use Awaaz to answer membership price enquiries on WhatsApp, book trial sessions, send renewal reminders and share class schedules.
- [WhatsApp for travel agencies and tour operators](https://awaaz.one/use-cases/travel-agencies): How travel agencies and tour operators in India use Awaaz to answer package enquiries on WhatsApp, collect trip details, share itineraries and send travel updates to groups.
- [WhatsApp for car dealerships, two-wheeler and EV dealers](https://awaaz.one/use-cases/automobile-and-ev-dealers): How car dealerships, two-wheeler showrooms, EV and EV-charger sellers use Awaaz to answer price and variant enquiries on WhatsApp, book test drives and send service reminders.
- [WhatsApp for insurance agents, financial advisors and NBFCs](https://awaaz.one/use-cases/insurance-and-financial-advisors): How insurance agents, mutual fund distributors, financial advisors and NBFCs use Awaaz to send renewal and EMI reminders on WhatsApp, answer common policy questions and follow up leads from one shared inbox.
- [WhatsApp for schools, colleges and universities](https://awaaz.one/use-cases/schools-and-colleges): How schools, colleges and universities use Awaaz for admission enquiries on WhatsApp, circulars and notices to parents and students, fee reminders and a shared inbox for the office.
- [WhatsApp for events, workshops and webinars](https://awaaz.one/use-cases/events-and-workshops): How event organisers, workshop hosts and webinar teams use Awaaz to promote events on WhatsApp, answer registration questions, collect payments and send reminders to registered attendees.
- [WhatsApp OTP and login codes for apps and websites](https://awaaz.one/use-cases/otp-and-login-codes): How apps, SaaS products and websites in India use the Awaaz API to send WhatsApp OTP and login codes, transaction alerts and notifications, with delivery status and webhooks.
- [Click-to-WhatsApp ads: turn ad clicks into conversations and leads](https://awaaz.one/use-cases/click-to-whatsapp-ads): How businesses use Awaaz with Meta Click-to-WhatsApp ads to answer ad leads instantly with an AI agent, qualify them, track each conversation back to its ad and get a 72-hour free messaging window.
- [Instagram DM automation and comment to DM](https://awaaz.one/use-cases/instagram-dms-and-comments): How brands and creators use Awaaz to bring Instagram DMs into the same inbox as WhatsApp, answer DMs with an AI agent, and automatically DM people who comment a keyword like 'price' on a post.
- [WhatsApp for B2B distributors, wholesalers and manufacturers](https://awaaz.one/use-cases/b2b-distributors-and-wholesalers): How B2B distributors, wholesalers and manufacturers in India use Awaaz to share product catalogs on WhatsApp, take repeat orders from retailers, send price lists and dispatch updates, and manage a sales team's chats.
- [WhatsApp customer support with a shared team inbox and AI](https://awaaz.one/use-cases/customer-support-teams): How customer support teams use Awaaz as a shared WhatsApp inbox with assignment, internal notes, business hours, an AI agent that answers first and hands off to people, and reports on response times.
- [WhatsApp for home services: AC repair, pest control, cleaning and interiors](https://awaaz.one/use-cases/home-services): How home service businesses such as AC repair, pest control, cleaning, plumbing and interior designers use Awaaz to take service requests on WhatsApp, collect photos and addresses, share quotes and send technician updates.
- [WhatsApp for NGOs, communities and clubs](https://awaaz.one/use-cases/ngos-and-communities): How NGOs, housing societies, clubs and community organisations use Awaaz to send updates to donors, volunteers and members on WhatsApp, answer their questions and manage everything from one shared number.
- [From the WhatsApp Business app to a team inbox, without changing your number](https://awaaz.one/use-cases/small-business-switching-from-whatsapp-business-app): How small businesses in India move from the free WhatsApp Business app to Awaaz without changing their number: keep using the phone app, bring six months of chats, and add a shared inbox, broadcasts, auto-replies and an AI agent.

Full text of every use case: https://awaaz.one/llms-full.txt