Can the agent book the trial itself?

It collects the child's name, age and preferred day and hands the request to your team, who confirm it. Nothing is promised as booked until a person confirms.

We are closed on Mondays. Will customers still get a reply?

Yes. Set your business hours, and the AI agent can answer while you're closed, or a closed message tells them when you're back.

Use cases · Education

WhatsApp for kids' activity centres, gyms and play schools

Book trial classes, fill events and answer parents on WhatsApp, even on weekends

How kids' activity centres, gymnastics studios and play schools use Awaaz to book free trial classes on WhatsApp, promote events like birthday parties and workshops, and answer parents' questions about age groups and timings.

The problem

Parents ask the same things: which class suits a 3-year-old, what the timings are on Sunday, how much a term costs, whether there is a trial. Enquiries spike after every Instagram post or ad, often in the evening, and events like summer camps, birthday parties and festival workshops need to be announced to every family.

How Awaaz helps

The AI agent knows each programme by age group, its days and timings, fees and the free trial process, and asks for the child's age before recommending a class.
Trial requests are handed to the front desk with the child's name, age and preferred day, so a person confirms the slot.
Broadcasts and multi-message campaigns announce events, with a follow-up a few days later only to parents who didn't reply.
Pictures parents send, such as an event flyer or a payment screenshot, are read by the AI agent, so a parent forwarding your Halloween poster gets the Halloween details, not the regular timetable.
Instagram DMs and comment to DM land in the same inbox.

What it looks like

Customer: Hi, do you have classes for a 4 year old?

AI agent: Yes! For 4 to 5 year olds we have Giggle Worms: Tuesday, Thursday and Friday at 4 pm, and Saturday and Sunday at 11 am. The first class is free. Which day would suit you?

Customer: Sunday 11

AI agent: Lovely. Please share your child's name, and our team will confirm Sunday's trial class.

Set it up

Connect your WhatsApp number.
Add your class schedule per age group and your fees as facts or a document.
Turn on the AI agent with the 'ask the child's age first' behaviour it uses for programmes by age.
Create a campaign for your next event with a reminder two days later to those who haven't replied.

What changes

Weekend and late-evening enquiries are answered while the centre is closed.
Events reach every family, and the follow-up goes only to those who didn't respond.
The front desk confirms trials instead of explaining timetables.

Features used

AI agent · Trial booking hand-off · Campaigns with follow-ups · Instagram DMs and comment to DM · Image understanding

Questions

Can the agent book the trial itself?: It collects the child's name, age and preferred day and hands the request to your team, who confirm it. Nothing is promised as booked until a person confirms.
We are closed on Mondays. Will customers still get a reply?: Yes. Set your business hours, and the AI agent can answer while you're closed, or a closed message tells them when you're back.

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