Use cases · Events
WhatsApp for events, workshops and webinars
Promote, register and remind attendees on WhatsApp, with follow-ups only to those who haven't replied
How event organisers, workshop hosts and webinar teams use Awaaz to promote events on WhatsApp, answer registration questions, collect payments and send reminders to registered attendees.
The problem
Event announcements are lost in busy inboxes, the same questions about price, venue and timing come in hundreds of times, and attendees forget the date.
How Awaaz helps
- Multi-message campaigns announce the event and follow up a few days later, only with people who didn't read or didn't reply.
- The AI agent knows the event from your broadcast itself: date, time, price and age group are answered without adding them anywhere else, and past events are never offered.
- A parent or attendee who forwards your poster gets the event details, because the agent reads images too.
- Registered attendees get a reminder the day before; payment links in the chat are coming soon.
What it looks like
Customer: [sends the event poster] Is this still on?
AI agent: Yes! The Not-So-Spooky Halloween Party is on Saturday, 31 October, 4 to 6 pm, for ages 3+. It's ₹1,500 per child, or ₹1,200 for a sibling or friend. Would you like to book a spot?
Set it up
- Write your event announcement as a campaign with a follow-up.
- Let the AI agent answer questions from the announcement.
- Share how to pay with those who want to register.
- Tag registered attendees and send a reminder.
What changes
- Questions about the event are answered from the announcement itself.
- Follow-ups reach only the people who need them.
- Attendees are reminded on the app they check most.
Features used
Campaigns with conditional follow-ups · AI agent that reads your broadcasts · Image understanding · Payment links (coming soon) · Contact tags
Questions
- Do I need to teach the AI about each event?
- No. The agent reads the broadcasts you sent in the last three weeks, so it knows the events you're promoting.
- Can follow-ups skip people who already registered?
- Yes. Follow-up messages can go only to people who didn't read, didn't reply or haven't bought.
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